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How do I pay for my item?
How long does it take to receive my order?
Does Wacky Hippo provide warranty service?
Can I cancel my order after I submit it?
How do I contact Wacky Hippo?
How can I find out my shipping costs?
Will I be charged sales tax?


How do I pay for my item?
All payments are processed through PayPal. You can use your credit card or PayPal funds. You do not have to be a registered PayPal user to pay through PayPal.

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How long does it take to receive my order?
Normal order processing time is 2-5 business days. Most of our orders are shipped Fedex or UPS Ground (2-6 days depending where you live).

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Does Wacky Hippo provide warranty service?
NO! All defective products will be handled by the manufacturer under the terms of their product warranty. We will not replace or exchange defective products that fall under the manufacturer's warranty coverage. In most cases buyer is responsible for shipping costs to and from repair facility. Refer to the owner's manual for instructions on how to contact the manufacturer regarding product defects.

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Can I cancel my order after I submit it?
No cancellations. Because we use an automated order process, once we receive your order, it cannot be cancelled.

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How do I contact Wacky Hippo?
Please contact us at buynow@wackyhippo.com. You will receive a response within 24 hours.

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How can I find out my shipping costs?
At Wacky Hippo shipping is FREE! The listed price is what you pay.

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Will I be charged sales tax?
Only Florida and California shipping addresses will be charged sales tax on all items.

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Last Updated: 8 Sep 2017 19:54:01 PDT home  |  about  |  terms  |  contact
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